Employer: Hippocratic AI
Job Title: Customer Success Executive (Saudi Arabia)
Location: Saudi Arabia
Work Type: Remote
Employment Type: Full-time
Employer Information
Hippocratic AI
Industry: Healthcare Technology / Artificial Intelligence
Business Type: AI & Health Systems Innovation
Funding: USD 278 million raised
Investors: Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA NVentures, Premji Invest, SV Angel, and leading health systems
Hippocratic AI is building a safety-focused Large Language Model (LLM) for healthcare, with the mission of dramatically improving healthcare accessibility and outcomes worldwide. The company was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, and AI researchers from institutions such as Johns Hopkins, Stanford, Microsoft, Google, NVIDIA, and El Camino Health.
Work Location
Saudi Arabia
Work Arrangement: Remote
This role requires travel to customer sites 1–3 times per month, with visits typically lasting 1–3 days.
Job Description
Hippocratic AI is seeking a Customer Success Executive to lead the deployment, adoption, and success of its healthcare AI platform across health systems in Saudi Arabia. This role is critical in ensuring successful implementation, stakeholder engagement, and long-term customer value.
The position requires strong experience in healthcare technology implementations, excellent communication skills, and cultural fluency across local and U.S. healthcare environments. Candidates based internationally or in the U.S. who are willing to relocate (with valid work authorization) are encouraged to apply.
Job Overview
| Job Overview | Details |
|---|---|
| Job Title | Customer Success Executive |
| Employer | Hippocratic AI |
| Location | Saudi Arabia |
| Work Arrangement | Remote |
| Employment Type | Full-time |
| Travel Requirement | 1–3 site visits per month |
| Role Focus | Healthcare AI implementation & adoption |
Responsibilities
As a Customer Success Executive, your responsibilities include:
- Leading end-to-end implementation of Hippocratic AI’s platform within health systems
- Acting as the primary point of contact for administrative, operational, and IT stakeholders
- Translating business and operational needs into tailored implementation strategies
- Developing and executing training and change management plans
- Collaborating with Product, Engineering, and AI teams to share customer feedback
- Monitoring post-launch outcomes and continuously optimizing workflows
- Coordinating with U.S.-based teams to ensure alignment across global deployments
Also check:
Waiter/waitress needed in Saudi Arabia
Flight Attendants needed in Saudi Arabia
Warehouse Picker and Packer wanted in Australia
Required Qualifications
Candidates must meet the following requirements:
- Proven experience supporting or leading technology implementations within health systems
- Strong understanding of healthcare operations, IT systems, and digital transformation
- Professional fluency in English and the local language (written and verbal)
- Familiarity with healthcare workflows, stakeholder environments, and system dynamics
- Excellent communication, relationship-building, and project management skills
Preferred Qualifications
The following will be considered a strong advantage:
- Working knowledge of AI, Large Language Models (LLMs), or Natural Language Processing (NLP)
- Experience collaborating with cross-functional technical teams
- Exposure to EHR systems, interoperability platforms, or patient engagement technologies
Why Join Hippocratic AI
- Mission-driven work with global impact on healthcare outcomes
- Backed by world-class investors and healthcare institutions
- Opportunity to work with leading experts in AI and healthcare
- International exposure and collaboration across global health systems
- Clear opportunity to shape the future of safe AI in healthcare
Important Notice
Beware of recruitment scams. All official communication will come from @hippocraticai.com email addresses. Hippocratic AI will never request payment or sensitive personal information during the hiring process.
How to Apply
Apply directly through LinkedIn.
Applications are managed off LinkedIn by the hiring team.
Be part of a mission that brings safe, intelligent healthcare solutions to the world.
Leave a Reply