Customer Service Agent needed in Canada

Loumo Store is hiring a clerk and customer service for its retail location in Moncton, New Brunswick. This is a permanent, full-time, on-site position offering $16.00 per hour for approximately 37.5 to 40 hours per week.

The employer is seeking a customer-focused individual who can communicate effectively with clients, handle payments, sell merchandise, and provide helpful service before and after sales.

Job Overview

FeatureDetails
EmployerLoumo Store
Job TitleClerk, Customer Service
LocationMoncton, NB E1A 4P9
Work LocationOn site
Salary$16.00 per hour
Hours37.5–40 hours per week
Employment TypePermanent, Full-Time
ScheduleDay, Evening, Weekend, Flexible hours
Experience7 months to less than 1 year
EducationNo degree, certificate or diploma
LanguageBilingual
Vacancies1
Start DateAs soon as possible
Job Bank#3665529

Key Responsibilities

As a Customer Service Clerk, your main duties will include:

  • Answering customer questions and providing information about products and services.
  • Responding to written and oral inquiries professionally.
  • Explaining service options and costs to customers.
  • Selling merchandise and processing customer payments.
  • Providing follow-up support after sales.
  • Advising clients about advertising and sales promotion strategies.
  • Representing the organization when communicating with customers.

Shift Requirements

This is a flexible full-time position involving day, evening, and weekend shifts. Applicants should be available to work different schedules and be prepared for shift or on-call work when required.

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Qualifications

Education

No degree, certificate, or diploma is required.

Experience

Candidates should have 7 months to less than 1 year of relevant experience.

Skills

  • Strong customer service and communication skills.
  • Ability to answer inquiries clearly and professionally.
  • Comfortable handling payments and selling merchandise.
  • Ability to work independently and as part of a team.
  • Bilingual communication ability.
  • Good attention to detail.

Work Conditions and Physical Capabilities

The position involves repetitive tasks and physically demanding work. Candidates should be able to maintain attention to detail while handling regular customer service responsibilities.

Personal Suitability

The ideal candidate should be:

  • Reliable
  • Customer-focused
  • Organized
  • Professional
  • Detail-oriented
  • Flexible
  • A good communicator

Benefits Offered by the Employer

  • Gratuities
  • Free parking
  • Parking available
  • Team-building opportunities
  • Support for newcomers and refugees

How to Apply

Interested and eligible candidates should call at 506-388-9777 between 02:00 a.m. and 04:00 a.m. Applicants should indicate their availability for shift or on-call work and may be asked to provide references confirming their experience.

You can also use the Direct Apply option on Job Bank Canada

Application deadline: September 19, 2026.

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